U skladu sa Zakonom o zastiti potrosaca, imate pravo da odustanete od kupovine u roku od 14 dana od prijema posiljke, bez navodjenja razloga. / Under the Serbian Consumer Protection Act, you have the right to withdraw from the purchase within 14 days of receiving the shipment, without giving a reason.
Proizvod mora biti nekoriscen, u originalnoj ambalazi i sa prilozenim racunom. / The product must be unused, in its original packaging and with the receipt enclosed.
Troskove povracaja snosi kupac, osim u slucaju neispravnog ili pogresno poslatog proizvoda. / Return costs are borne by the buyer, except in the case of a defective or incorrectly shipped product.
Novac se vraca na racun kupca u roku od 15 dana od prijema vracenog proizvoda. / The refund is issued to the buyer's account within 15 days of receiving the returned product.
Za pokretanje povracaja kontaktirajte nas na [email protected] ili +381 21 302 118. / To initiate a return, contact us at [email protected] or +381 21 302 118.